Rated 'Excellent'

Event Guarantee

Book with confidence knowing every package is fully protected

Our 100% Guarantee

At FanVoyage, we are committed to delivering a seamless and secure experience from the moment you book to the moment you return home.

Official Tickets Only

Every ticket included in our packages is sourced through official channels and authorised suppliers. You will never receive counterfeit or unauthorised tickets when booking with FanVoyage.

Secure Booking

All transactions are processed through encrypted, PCI-compliant payment systems. Your personal and financial data is protected at every step of the booking process.

Dedicated Service

Our support team is available before, during, and after your trip. Whether you need help with travel arrangements or have a last-minute question, we are here for you.

Full Refund on Cancellation

If an event is cancelled by the organiser and not rescheduled, you will receive a full refund of your package price. No questions asked.

What Happens If...

The event is cancelled?

If the event is officially cancelled by the organiser and no replacement date is announced, FanVoyage will issue a full refund for your entire package, including hotel and transfer costs. We will notify you as soon as we receive confirmation of the cancellation and process your refund within 14 business days.

The event is rescheduled?

If the event is rescheduled to a new date, your booking will automatically be updated to the new date at no extra cost, subject to hotel and transfer availability. If the new date does not work for you, you may request a full refund or credit towards a future booking. Our team will reach out to you directly to discuss your options.

The venue is changed?

In the rare event that the venue changes, we will do our best to adjust your hotel and transfer arrangements accordingly. If the change significantly affects your trip, you will be offered a full refund or an alternative package.

I cannot attend for personal reasons?

Personal cancellations are subject to the cancellation policy outlined in our Terms and Conditions. We strongly recommend purchasing comprehensive travel insurance at the time of booking to cover unforeseen circumstances.

Book With Confidence

Thousands of fans trust FanVoyage every year. Our guarantee ensures that your experience is protected from booking to match day and beyond. If you have any questions, our team is always ready to help at hello@fanvoyage.com.